Turn relationships into revenue
Go beyond sales force automation with Dynamics 365 Sales to better understand customer needs, engage more effectively, and win more deals.
Capabilities
Sell smarter with contextual insights
Improve conversion and win rates with lead and opportunity scoring based on advanced scoring models to identify customers most likely to convert and buy.
Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.
Tailor engagement based on contextual insights that recommend personalized talking points and next best actions.
...and lots more
Build relationships with authentic and personal engagement
Unify relationship data and processes with LinkedIn Sales Navigator integration so sellers can build trust and easily manage relationships at scale.
Get profiles and insights with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction.
Keep track of contacts and visualize relationships among contacts with interactive org charts.
...and lots more
Free up more time for selling
Minimize routine tasks with contextual prompts that, as sellers enter notes, suggest new records to create.
Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.
Spend less time searching for content with modern sales enablement capabilities that intelligently recommend the most relevant content and related training to sellers.
...and lots more
Boost sales productivity with seamless tools
Improve coordination between sales and marketing with cross-team visibility into campaigns and prebuilt workflows that automatically hand off sales-ready leads.
Collaborate on deals across functions and geography with customer information and document sharing directly from Microsoft Teams, a modern hub for chat, meetings, documents, and business applications.
Minimize manual data entry by scanning and converting business cards into new records in Dynamics 365.
...and lots more
Accelerate sales performance
Streamline planning and increase forecast accuracy using intuitive seller-generated projections augmented with predictive forecasting.
Promote accountability with snapshots and deal flow visualization to track and analyze pipeline changes.
Help sales managers drive performance with deal insights, relationship analytics, and conversation intelligence.
...and lots more
Innovate with flexible solutions that grow with your business
Accelerate time to market by quickly adapting the prebuilt Sales and AI applications to your needs with visual editors. Automate workflows, analyze data, and easily build custom applications with Microsoft Power Platform.
Easily deliver insights to your sales team with built-in AI. Customize insights to fit your sales process—no code required.
Reduce the cost and complexity of operating a global infrastructure with Azure, and help safeguard your data throughout Microsoft datacenters.
...and lots more
Why Microsoft Dynamics 365
Innovate with the breadth and depth of intelligent, adaptable Dynamics 365 business applications. Built on Azure and tightly integrated with Office 365, Power BI, and Microsoft Power Platform, Dynamics 365 offers secure, extensible business solutions at scale. Connect your data across the Microsoft stack and partner solutions for a seamless experience. Transform your business with mixed reality and machine learning guidance, plus AI-driven insights that keep you competitive in a rapidly changing global business environment.